The federal government has released new directives for telecommunication service subscribers to replace lost, stolen, misplaced or damaged SIM cards.
This new directives will enable those that are having issues of retrieving their lost SIM card to be able to do that now and one of the criteria is subscribers must present their national identification number.
The Nigerian Communications Commission stated that subscribers must present their National Identification Numbers for their SIM cards to be replaced.
The National Identification Numbers will be confirmed by the National Identity Management before Mobile Network Operators replace such SIM cards.
The directives were issued in a statement jointly signed by the Director, Public Affairs, NCC, Ikechukwu Adinde; and Head, Corporate Communication, NIMC, Kayode Adegoke.
The statement said the decision was taken by the Minister of Communications and Digital Economy, Isa Pantami after he considered the report by a technical committee “charged with the operationalisation of the process to ensure an expedited linkage of all SIM Registration Records with NIN”.
The statement titled, ‘SIM Replacement Policy For The Nigerian Telecommunications Industry’, partly read, “Based on recommendations of the Technical Committee, the Honourable Minister of Communications and Digital Economy has approved a SIM Replacement Policy for subscribers whose SIMs have been lost, stolen, misplaced or damaged subject to the following conditions:
“That the subscriber present a NIN;
“That an effective verification of the NIN is carried out by NIMC; and
“That the relevant Guidelines and Regulations of NCC concerning SIM Replacement are fully adhered to.
“This policy is part of the Federal Government’s efforts to reduce the burden on subscribers and simplify the exercise. It is aimed at enabling telecommunications service users who need to replace their damaged, stolen or misplaced SIMs to re-establish access to telecom services.”